{"id":6949,"date":"2011-07-30T12:00:15","date_gmt":"2011-07-30T10:00:15","guid":{"rendered":"http:\/\/www.stanetdam.com\/?p=6949"},"modified":"2011-07-30T12:00:15","modified_gmt":"2011-07-30T10:00:15","slug":"rencontre-avec-barbara-dalibard-directrice-generale-de-sncf-voyages","status":"publish","type":"post","link":"https:\/\/stanetdam.com\/?p=6949","title":{"rendered":"Rencontre avec Barbara Dalibard, directrice g\u00e9n\u00e9rale de SNCF Voyages"},"content":{"rendered":"<p>A l&rsquo;occasion des 30 ans du TGV le 7 avril 2011, j&rsquo;ai rencontr\u00e9 Barbara Dalibard, transfuge de Orange Business Services.<\/p>\n<p>Elle m&rsquo;explique la nouvelle strat\u00e9gie de la SNCF\u00a0concernant les voyages (notamment en vue de l&rsquo;arriv\u00e9e de la concurrence)\u00a0et les enjeux de l&rsquo;internationalisation.<\/p>\n<p style=\"text-align: center;\">[youtube bCz_urhGazY]<\/p>\n<p style=\"text-align: left;\">Toujours dans une d\u00e9marche d&rsquo;analyse et d&rsquo;am\u00e9lioration de leurs services, la SNCF a publi\u00e9 une \u00e9tude faite par Logica sur la perception des fran\u00e7ais concernant le TGV.<\/p>\n<p style=\"text-align: left;\">Une vraie mine d&rsquo;informations sur les ressentis et attentes des voyageurs.<\/p>\n<div style=\"width: 477px;\"><strong style=\"display: block; margin: 12px 0 4px;\"><a title=\"TGV 30 ans: \u00e9tude les fran\u00e7ais et le tgv\" href=\"http:\/\/www.slideshare.net\/damiendouani\/tgv-30-ans-tude-les-franais-et-le-tgv\" target=\"_blank\" rel=\"noopener noreferrer\">TGV 30 ans: \u00e9tude les fran\u00e7ais et le tgv<\/a><\/strong> <iframe loading=\"lazy\" src=\"http:\/\/www.slideshare.net\/slideshow\/embed_code\/8707519\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" width=\"477\" height=\"510\"><\/iframe><\/div>\n<div id=\"__ss_8707519\" style=\"width: 477px;\">\n<div style=\"padding: 5px 0 12px;\">View more <a href=\"http:\/\/www.slideshare.net\/\" target=\"_blank\" rel=\"noopener noreferrer\">documents<\/a> from <a href=\"http:\/\/www.slideshare.net\/damiendouani\" target=\"_blank\" rel=\"noopener noreferrer\">damiendouani<\/a><\/div>\n<\/div>\n<div id=\"themify_builder_content-6949\" data-postid=\"6949\" class=\"themify_builder_content themify_builder_content-6949 themify_builder\">\n    <\/div>\n<!-- \/themify_builder_content -->\n","protected":false},"excerpt":{"rendered":"<p>A l&rsquo;occasion des 30 ans du TGV le 7 avril 2011, j&rsquo;ai rencontr\u00e9 Barbara Dalibard, transfuge de Orange Business Services. Elle m&rsquo;explique la nouvelle strat\u00e9gie de la SNCF\u00a0concernant les voyages (notamment en vue de l&rsquo;arriv\u00e9e de la concurrence)\u00a0et les enjeux de l&rsquo;internationalisation. [youtube bCz_urhGazY] Toujours dans une d\u00e9marche d&rsquo;analyse et d&rsquo;am\u00e9lioration de leurs services, la [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3,7],"tags":[62,3500,3800,3888,4094],"class_list":["post-6949","post","type-post","status-publish","format-standard","hentry","category-sd-usages","category-sd_prod","tag-30-ans-tgv","tag-sncf","tag-tgv","tag-train","tag-voyages-sncf","has-post-title","has-post-date","has-post-category","has-post-tag","has-post-comment","has-post-author",""],"builder_content":"","_links":{"self":[{"href":"https:\/\/stanetdam.com\/index.php?rest_route=\/wp\/v2\/posts\/6949","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stanetdam.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/stanetdam.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/stanetdam.com\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/stanetdam.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=6949"}],"version-history":[{"count":0,"href":"https:\/\/stanetdam.com\/index.php?rest_route=\/wp\/v2\/posts\/6949\/revisions"}],"wp:attachment":[{"href":"https:\/\/stanetdam.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=6949"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/stanetdam.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=6949"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/stanetdam.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=6949"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}